Every type of company can easily collect recurring payments through eCurring. Once your account has been set up, the following steps will need to be followed:
Step 1: Your customers will sign up for your product or service
Step 2: the customer is created in eCurring and connected to the right product
Once the customer signed up, a subscription is created connected to the chosen product. The product decides how much, how many times and when your customers need to pay.
Step 3: eCurring will make sure the customer issues their mandate
Did your customer perform a payment during signup? In that case the mandate is already issued and everything is ready to collect the payments periodically. If your customers did not perform a payment during signup, or you've added the subscription manually, you'll need a mandate still. The customer will have automatically received a message about this and can issue their mandate straight away.
Step 4: eCurring will plan transactions for the coming period
The moment the mandate is issued, eCurring can start scheduling the transactions for the customer. This happens until 5 years in the future, meaning you can find transactions in your system for up to 5 years in advance.
Step 5: eCurring processes the transactions at the right time
We will process the transactions on the date they are scheduled. You won't have to do a thing.
Step 6: Failed payments? No worries, we will automatically try again
It's possible that a customer doesn't pay, either by accident or on purpose. In that case, we can just try again, as long as you've set it up that way. With every failed payment, we will inform you by email so that you're always up to date.
Step 7: All attempts failed? Send your customer a payment reminder!
When all attempts are done and the payment is still not collected, the customer will be added, if you've enabled this, to the payment reminder trajectory. The customer will receive up to 3 messages in which they are requested kindly but urgently to manually transfer the outstanding payment through the attached payment link.
- You will receive real time insights into the status of a payment, your income and the predictions of your financial situation
- You want to connect your systems to those of eCurring? No problem, we have an API
- And more!
Would you like to have more information? You can contact us via:
eCurring is a partner of Mollie Payments.